Leading for Performance

When leaders perform, people perform—and when people perform, businesses succeed. Research indicates the greatest impact on employees’ job performance and fulfillment is the quality of their working relationships and interactions with immediate managers. Poor leadership leads to ineffective management, low employee loyalty and retention, and, ultimately, poor organizational performance. Therefore, one of the keys to improving overall organizational performance is to ensure first-line and mid-level leaders have the leadership skills critical to building an engaged, high-performing workforce.

Leading for Performance (LFP) is a series of leadership effectiveness modules that provides first-line and mid-level managers, team leaders, and project managers with the skills and tools they need to create effective working relationships with others. Participants learn proven best practices for communication, team building, conflict resolution, coaching, goal setting, conflict management, problem-solving, and other vital leadership competencies that can drive performance and lead to a sustainable advantage for their organizations.

Leading for Performance is comprised of the following modules:

• Coaching for Performance
• Coaching for Sales Performance
• Communicating with Purpose
• Delegating with Confidence
• Managing Conflict
• Managing Styles in Conflict
• Meeting Leadership Challenges
• Motivating for Results
• Reviewing Performance
• Setting Goals for Success
• Working Styles

Learning Approach

Leading for Performance (LFP) is comprised of 11 practical, configurable instructor-led modules. The modules vary in length from one-half day to one day and can be delivered as discrete modules or as an integrated offering over time. This means participants need not be away from their jobs for extended periods.

This program can be taught by a Wilson Learning facilitator or by an organization’s own leader-trained in-house professional.

This enables:

• Face-to-face interaction among participants and with the facilitator
• True-to-life skills practice with immediate in-person feedback
• The opportunity for real-time commitment to action

Enabling Improved Performance

Leading for Performance includes various performance application, reinforcement, and support tools, such as job aid cards and planners. These tools ensure that participants can hone newly acquired skills and behaviors upon returning to work. Involving executive management and/or developing peer support groups early on, and training them to coach for improved performance, is important to the successful implementation of LFP modules.

Measurement

Follow-up measurement options are available. Participants are encouraged to share planners with their managers to track skill application and performance improvement. This concrete feedback motivates participants to perform and acts as a blueprint for applying their newly learned skills.

Evaluation

Wilson Learning will partner with your organization to measure the initial behavioral changes and business results. We will work with you to set up evaluation systems that help improve outcomes and sustain the momentum of your implementation.

This offering, like all others from Wilson Learning, can be customized to reflect your environment and business priorities and can be integrated with your processes.