Nancy Frevert
Written By Nancy Frevert
Article: Competitive Sales Strategy: Influencing the Decision to Win the Sale
How does a done deal come undone? Your rep had a good relationship with a great contact, the right solution to meet the customer's needs, and strong buying signals right up to the last. Then came the dreaded call: "Thank you for the proposal, but we've decided to go with someone else." So, what happened? Could this loss have been prevented? learn more
Blog: Do You Have What It Takes to Be a Successful Virtual Learning Facilitator? (2 August 2010)
Many of our clients tell us that they are interested in virtual learning and want to understand how to ensure the success of a virtual learning initiative. We discuss with them the various factors that affect the virtual learning environment—great design, the right technology, etc. But in recent conversations with some of our most successful facilitators, I was reminded of just how critical their role is in a virtual learning environment. learn more
Article: Don't be Blindsided by the Competition: Know What the Customer Really Values
The salesperson in this example was sure he knew what the printing manager was looking for—she frequently told him how much she prized his company's quality, reliability and service. What he didn't know was that the buying committee included several finance people and a key user who were very concerned about price, rather than all the extra service the salesperson emphasized in his proposal. learn more
Article: Is Your Organization Ready to Go Global? 5 Cultural Dimensions that Must Be Managed to Ensure Global Effectiveness
The most critical global developments for businesses include the increase in economic activity in emerging markets, the free flow of information across the globe, and increasingly global labor markets. learn more
Blog: Virtual Learning: What's the Real Scoop About Making It Both Virtual and Effective? (15 April 2010)
Clients are asking a lot of questions about virtual learning these days, and it’s not surprising. There are so many ways that virtual learning makes sense. Instead of bringing people to a common location for training, why not bring the training to them? Instead of paying a big travel bill and disrupting work schedules, why not integrate the learning right into the work environment? Why isn’t everybody doing it more often? learn more